by Vernon Alder | Dec 18, 2023 | Blog
Isn’t it exhausting if you’re in a Zoom meeting and one of those all-too-familiar technical hiccups hits? Picture this: you’re mid-presentation, confidently sharing your screen, when suddenly your audio cuts out, leaving you frantically typing in the...
by Rolando Rosas | Apr 26, 2023 | Podcast
Brandon Knight is the Head of Global Channel Customer Experience at Zoom, where he cultivates a world-class customer experience on various channels. As a contact center and channel expert, he served as the VP of Contact Center Practice at Telarus, one of Zoom’s...
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