Todd Miller 5:03
Hey guys, how are you? Thanks for having me today.
Dave Kelly 5:04
All right. Thanks for joining us.
Rolando Rosas 5:06
Thanks for joining us today. Hey, Todd, you know, I’ve got a ton of things I want to ask you, because you’re the kind of guy that probably knows what the heck is going on with companies that have people that are at home, and employees and businesses that are doing well some that are aren’t doing so well and how they’ve pivoted. And before we get to your comments, I want to actually show you this clip from CNBC that had Mr. Wonderful, aka Kevin O’Leary from Shark Tank, and I want to get your reaction on the other side of the video, or you want to go ahead and roll that
Announcer 5:43
real world experience. Kevin, you’re seeing this happen? You probably got different geographic locations, different businesses, what are you seeing?
Kevin O’Leary 5:53
Well, there’s been some really interesting outcomes that I would have never anticipated would nobody would force a large or small business to ever shut down and go remote. But we went into this pandemic with some remarkable technology, we’re using it and I watch use it every day. And businesses have been forced to work this way. And now I’m doing it for months, some of them very successfully, and there’s going to be some impairment to some sectors of the economy. As a result, I call it the unintended. Give me an example. Some of my businesses have hundreds of locations in New York, Florida, Texas, California, that kind of thing. We’re probably not going to reopen the marginal retail outlets, we’ve been negotiating with REITs. About three months, we are also going to take a really hard look. And this is where I think it gets fascinatingly interesting. And one of the reasons the market is so buoyant, I see a new America 2.0 That’s much more efficient in how it runs its businesses. Because across our portfolio, we’re going to offer about 20% of our employees the right to work at home perpetually, particularly in areas like compliance accounting logistics, if they wish not to commit anymore, we’re agreeing to upgrade their head, we’re going to provide them with equipment that they can stay at home and do their jobs. And when I spreadable, we’re getting people working 10 hours a day right now at home more than we’re asking them to because they don’t have anything else to do. And our productivity has gone through the roof, all at the expense of the landlord, that sector I think is going to have some significant challenges, because we’re going to reduce our square footage, probably by 20%. And we think I don’t know this yet. But I think we can say five to 7% free cash flow across the portfolio. I’m really excited about America, we’re gonna have we’re gonna save a ton of money.
Rolando Rosas 7:46
Well, there you have it. Mr. Wonderful, a lot to unpack there. I want to get your reaction. Before I ask you any questions? What do you think about what you just saw? And that was back in May, by the way?
Todd Miller 7:57
Yeah, absolutely agree with everything. He said, you know, again, whether this is something that I think we can all relate to and answer on a personal level, whether it’s a spouse, a significant other, whether it’s a peer or somebody that you know, in various industries, or whether it’s the customers that we’re helping to utilize technology to assist them during this time. We’re hearing the same thing from all those different various areas, about organizations that may not be going full remote, some may certainly, but are certainly taking a very hard look at how they’ve conducted business traditionally, and have learned some valuable things. You know, David and I were, were talking a couple of minutes ago about this kind of same topic is, and you know, many organizations probably thought about this in some capacity for some amount of time. But how do you how do you do a proof of concept of moving your entire workforce remote? And so one of the interesting dynamics of the pandemic has been allowing organizations, you know, again, with no option to essentially vet that ability to do so and many of them have found that they can be very, very successful, even with the remote workforce.
Rolando Rosas 9:07
Have you finding any differences between different industries where some are more resilient with deploying or redeploying? Are you just finding that it just varies case by case?
Todd Miller 9:19
Well, I absolutely think some verticals are more predisposed to working efficiency efficiently, excuse me in a remote workplace, I mean, some of them are certainly going to be challenged. You know, it really depends on the amount of, you know, person to person contact, that you might require, for instance, the auto industry is one of the more challenged from a car selling and that’s going to really change traditional values. We’ve seen some some startups in that space over the last few years and I think that’s going to be an area that grows dramatically and causes a shift. Things like you know, financial areas are probably a little bit more challenged to work in a pillar mode legal and aspects, and then others such as retail can work very, very efficiently remote, obviously, they’ve been sort of driven in that direction for many years already.
Rolando Rosas 10:10
Now, do you think that remote working is here to stay? And whether it’s going to be, you know, a permanent feature of companies are you think we get back to normal? And when things start, people start flying back to the office, and it’s going to be business as usual?
Todd Miller 10:28
Well, I certainly think that some organizations have identified that they’re going to maintain a large percentage of the workforce remote permanently. And some of them frankly, have already announced that I mean, companies like Google have already announced long term plans to sustain remote workforces, I think other organizations are going to approach it a little bit more pragmatically, they’re going to identify uses data that they’ve gained over the last year to understand what areas of their business can work efficiently, efficiently in this manner. And what groups within organization perhaps need a little bit more on site collaboration. Ultimately, either way, what we’re going to see is a dramatic reduction in typical square footage for most organizations.
Rolando Rosas 11:10
You know, I read something somewhere, I can’t recall where I read it. But the idea of being office centric is over in the traditional sense, and that’s why I wanted to get your thoughts because you cutter you work with and Nitel works with folks across many, many spectrums and in different industries. And as they are working with some of these different industries and different clients, one of the things I was curious, is understanding is how the deployment of technologies is taking place. How has COVID impacted that so that you can get, you know, remark workforce up and running, or, or even the technologies that that would enable businesses to continue doing business in this challenging situation?
Todd Miller 11:56
Well, we’re where we’ve seen the greatest impact in the last year has been around access quality, as I would state it, and security. Those are the three areas that most organizations have been primarily challenged access, fairly straightforward one, you’ve, again, you’ve created an access or a network connectivity architecture, around having people in seats and office space. And now suddenly, they’re working remotely to working out of homes, they may have, they may have no connectivity, or they may have broadband connectivity, obviously, all access is not created equal. So there’s challenges around that. And so we’ve helped organizations by deploying helping them to play access to their small office, home office workplaces. Quality has been something that organizations have struggled with as well. So again, you’re trying to conduct business now, many applications are sensitive to latency. Obviously, you’ve got voice now, which is being conducted over those same lesser quality broadband circuits. And where we’ve been able to assist customers there is by leveraging our Nitel connect SD Wan offering to extend the edge of the SD LAN fabric for those organizations. And Todd,
Rolando Rosas 13:07
can I get you for those laymen that are not familiar with what SD win means is this was one of the things I wanted to ask you about. But you just jump right into this. I love it. There are folks that may not if they’re not an IT manager, they may not know what that means. So just kind of high level, explain what SD Wan means and why that is important to organizations as well as folks that are working from home.
Todd Miller 13:32
Sure, absolutely. So SD Wan stands for software defined wide area networking. Now, of course, that’s not going to tell you much more than if I just told you SD Wan. What SD Wan really represents is the convergence of multiple technologies into a single capability. So if you took things like multiple circuits, Link aggregation, being able to combine bandwidth, if you took things like intelligent use of bandwidth, application, ability, ability to route and or handle applications differently, certainly security capabilities. And you converge those all into one solution, and then define the nature of how you use those technologies and the configuration of them via software. And you would ultimately have SD win.
Rolando Rosas 14:15
So so if somebody is working from home, is that something they can leverage today or is SD win changed since since the pandemic where it was really something that businesses were pushing in their offices for either backup purposes or resiliency so that they would have multiple providers coming into the building touch on that if that’s changed at all for the for the folks that may be working at home now is that something they can leverage and take advantage of?
Todd Miller 14:43
Well, first off Absolutely it’s changed you know, pre pandemic it was predominantly a wider a network solution that was deployed at traditional corporate locations branch offices. Well, obviously with the with the remote, with the workforce becoming remote that It has changed the application of that technology considerably. We’re assisting organizations now with extending the edges of that SD LAN environment into people’s homes. So essentially putting SD Wan devices endpoints into people’s homes, specifically to assist in the areas of manageability. But also coming back to that quality piece I mentioned, right? We talked about less quality bandwidth, we talked about greater reliance on voice over broadband, and the ability to use SD wan to be able to improve and or improve the consistency, predictability and quality of that experience.
Rolando Rosas 15:36
So you hit on on something that I like to hear, which is you’re talking about voice and we play in that arena all day long, right, Dave? And as we talked to customers, and they’re having problems with their connectivity, one of the things that they could also do is take advantage of the quality devices that we’ve got on our carousel and Amazon, right. That’s right. And today, we’ve got today we’ve got several featured for you today. What are we featuring today Dave, on our carousel, you know, the
Dave Kelly 16:06
speaker phones are always really popular right now. So we’re we’re highlighting some of the POS products. That is the speaker phones, ESP 30 Yealink is in here also with a speakerphone solution, we have some of our DECT USB headsets that are wireless, we’ve been discussing these. And even for the traditional for the traditional non headset, non speakerphone user, the Yealink w 60, IP, cordless IP telephone,
Rolando Rosas 16:40
that all right, well, and there you have it. So Amazon will send those out to you if you’re an FBA Prime member and put it in your garage if you haven’t seen those commercials. So take advantage of that those products are in stock and ready to ship right now. So Todd, I want to come back to you because this is something that tends to be the perpetual question when we’re talking to customers. Sometimes they don’t know that they have an issue on the network. In you know, this it well, I my, my speakerphone doesn’t work anymore. It’s really sounds equity or bad. And really at the heart of the matter is really they’re the congestion or the network they’re connected to from, you know, working from home, they may have lots of people at home, or the network itself isn’t sufficient for them. I’d like you to touch on something that is a pain point to a lot of folks that are watching us today, which is why their networks are so slow. Maybe they upgraded to the fastest, capable network that they have from their provider, whether it’s Comcast, Verizon, a home network, or some other provider that’s giving them internet at home. What are some of the reasons why folks at home who are remote working would have slow networks, even though they they’re paying for so called fast network?
Todd Miller 17:58
Well, one of the biggest things certainly is that everybody’s work at home working, right. So basically, what you took is you took the amount of people that used to be at home during the business day, because they were remote workforce or, you know, obviously, maybe they had children in school, what have you. And now you’ve essentially moved everyone into the remote workforce. And so of course, there’s increasingly more congestion on those same networks, then there have been historically, certainly home networks, which is one of the challenges that organizations are facing during this pandemic is now they’re asking people to work remotely, on non corporate IT networks. So home Wi Fi, you know, obviously very, very difficult and challenging to support and manage. All those are contributing factors as well as just the less lesser typical consistency of broadband capabilities in general across the major carriers.
Rolando Rosas 18:52
Well, so what do what you’re saying is that there’s just too many people in at home for this for all the traffic that’s going through all these networks, is that right?
Todd Miller 19:05
Well, it’s certainly a contributing factor, that’s for sure. I see.
Rolando Rosas 19:08
And we’re from the infrastructure perspective, from a carrier’s perspective. I’m sure that when it came time to lay cable and fiber optic, a lot of the good stuff with lot of pipes went to big corporate buildings and offices that were that houses a lot of people and servers and not so much for people’s homes. No.
Todd Miller 19:30
Well, I think it just comes down to again, the amount of congestion on the networks. You know, certainly broadband services from service providers and carriers leverage the same infrastructure for the most part that more corporate dia or MPLS type solutions do. But certainly there is a prioritization of traffic that’s done depending upon what level of service you’ve purchased. But at the end of the day, there’s it really comes down to simply the amount of increased congestion and how much how contested the network is at any given time. You also think about the fact that people aren’t just using their computers for the traditional things they did before the pandemic. Now, you’ve added millions of video calls. Yeah, every minute.
Rolando Rosas 20:20
So talk about that. So if, if, um, besides the hardware, obviously, if I, if I have a really inexpensive webcam that’s not up to snuff, like, you know, high streaming cameras and all that other stuff. The network really is what drives it, if you don’t have a good quality bandwidth to push that out, you’re not really going to get good quality video on top of the fact that you may have a cheaper webcam or something like that.
Todd Miller 20:50
Oh, absolutely. You know, and video obviously consumes significantly more bandwidth than voice does. And then, depending upon what type of quality video you’re trying to push through, I mean, in some cases, you may be trying to do 10, ADP or 4k video, all of that’s requiring much, much more bandwidth than a lesser quality video signal. And so you have, in addition, not just everyone working remotely, but now everyone’s working remotely, but doing video calls where they used to do on site meetings, and that’s simply adding that much more traffic that service providers and carriers are trying to accommodate.
Rolando Rosas 21:27
What do you see from a from a direction standpoint? How are the carriers themselves? Obviously, the the IT manager that’s, that’s watching us or the user or the remote worker at home is that’s listening to us? There’s so much they can do. Right. And at some point, the service providers may have to do some some upgrades in order to accommodate this additional traffic or what are you hearing when you when you engage with the on the carrier side of things?
Todd Miller 21:53
Well, absolutely knows upgrades have already already in progress and have been certainly, you know, you know, the frontline type of organizations are not the only ones that are learning things from this pandemic, pandemic and forcing, being forced to react to accommodate the carrier’s themselves are upgrading their backbones and networks to reflect this, this new normal of how the the employees typically work.
Rolando Rosas 22:18
All right, well, that, you know, let’s hope they keep upgrading. And maybe the when people start returning to home, it provides some relief to some of those networks that are congested right now. Because I know that you know, even what, you know, we’re streaming from our respective homes, we’re kind of held hostage to some extent to what we’re getting from our respective carriers. And it’d be nice to know that they’re upgrading and, you know, this is nothing that they could flip a switch, and everybody all of a sudden has more it takes takes time, right to take years to have all the pieces in place to have sufficient broadband for everybody.
Todd Miller 22:58
Well, certainly, though, again, those upgrades have already started, they’re in progress, some capacity increases have already been put in and were put in early into the pandemic. And that’s just going to be an ongoing process, at the same time that they’re going to want to continue to gauge the direction of the world in terms of, you know, do we really move to a, you know, predominantly majority of employees working remotely? Or does that? Do we have an increased amount of employees working remotely, but it’s still a lesser percentage than it was in the office. So they’re going to continue to look at that very hard engaged that in order to ensure that their upgrade strategies are aligned with that increased consumption?
Rolando Rosas 23:43
That’s, that’s an interesting, you know, it’s it No, we can only hope that that the situation we’re in and can the COVID-19 will tamp down and then normalize and stabilize, so that we can at least return to some normal. I certainly, you know, what I missed, I miss traveling and seeing people. Dave and about you. I like going to some of these conferences and meeting with people like Todd and catching up with them and I’ve really missed miss doing some of that. What about you, Dave?
Dave Kelly 24:16
Yeah, you know, it’s it’s so strange that we haven’t we haven’t been anywhere in almost almost a year. It is about a year, a year anniversary since this whole thing started. Yeah, I don’t necessarily miss the act of packing and flying and staying in the hotel. But certainly the face to face, handshakes sitting down with people getting to understand their business, how we can better work together. Yeah, networking is has definitely changed for sure.
Rolando Rosas 24:46
And you know, is it is it everybody’s gonna be I know that people want to, you know, go back in and, you know, go to office go to these these gatherings. And then there’s some I’ve talked to probably Todd, you’ve, you’ve run into This isn’t what I don’t want to go back. This is much better than then commuting every single day or having like for me to go to the West Coast, to the meetings, you know, the five hour plane trip from DC to either Vegas or LA, and meeting with people out there who I just flip on like right now, if you flip on your camera and we start talking to each other?
Todd Miller 25:20
Well, I definitely think that it’s going to continue to cause organizations to scrutinize the amount of travel that they do. I mean, certainly some industry sales industries, especially, certainly have more of a vested interest and need to have that more interpersonal relationship. More of that face to face meeting, which I which I do agree is probably the biggest thing that’s been impacted as a result of the pandemic. But organizations are going to continue to scrutinize more and more what essential travel means, what does that look like? And I think they’re going to tighten down those policies, because they’ve realized that they can be as effective doing video conferencing, and as a result that that essential travel scope is going to become even smaller.
Dave Kelly 26:09
Yeah, Todd, I think you’ve already kind of answered some of this question that I was about to ask, but it was, you know, what does return? What does return to the office really look like when COVID-19 is under control? And I think you’ve already hit on some of those bullet points right there.
Todd Miller 26:26
Yeah, I certainly think it’s going to differ based upon vertical organization, etc, I think we’re going to see some return to the office. But in a smaller capacity, I think sales types of capabilities or organizations are going to return in much greater and much greater amounts to that more traditional approach simply because it’s, it’s some of the foundation of of how they conduct their business. And then we’re going to see organizations scale back their travel to a maybe a tighter essential travel type of scope.
Dave Kelly 27:02
Right, right.
Rolando Rosas 27:04
Well, as you know, that guess everything is in in, everybody’s watching what everybody’s doing, because I would imagine, just like when some of these companies that we had on our trivia question, when they announced it tended to be a cascade effect. Some of them started, not before, they’re announcing that they were cutting back travel, or they were going to let people work from home. They started canceling travel. And then they formally announced that the they were let people just work home until, you know, indefinitely in some cases, but in some other cases until you know, a defined period of time, like next year or the end of the year. All right, Todd, was there something else that we haven’t asked you that we haven’t probed your brain that you just want to throw out there, let our audience know, some something that’s been percolating, and that you think that’d be really relevant for our viewers?
Todd Miller 28:03
Well, the one thing that I would mention I kind of touched upon and the three things that we more or less have learned, assisting customers that I consider to be kind of the primary challenges of the pandemic. And that last one is security. And I think that’s been an especially difficult challenge for many organizations that have spent decades building traditional security architectures around people in an office space. And now suddenly, those people are no longer in that space. And it’s causing them to scramble to be able to reproduce those same security controls, with with in response to greater risk. And we talked about how remote workers are now on their own home networks, which may be unsecured, they may in some cases, even using their own PCs, personal computers, as opposed to corporate equipment, all those increases in organizations security risk. And so I guess what if you’re asking if there’s one thing that I would mention would be from from an IT perspective would be to ensure that you keep security on your radar to effectively manage the increased risk that comes along with the remote workforce?
Rolando Rosas 29:08
Absolutely. Security is key, right. We certainly seen that the threats of the type of attacks on networks, and the techniques being used by hackers, and I wouldn’t even call them hackers anymore, because these are professional, in many cases, spate state sponsored actors that are really targeting companies, and in some cases, individuals, because they’re looking for the weakest link, right. And folks that are unsecured at home can be very easy target. No.
Todd Miller 29:43
Well, absolutely. And, you know, what makes it more difficult is that most organizations have suffered from a loss of visibility with the workers working remotely. So again, those security controls they put in place to allow that inspection and visibility, that awareness of what’s transpiring. Under Network has been lost with the with the exodus of people to remote work remote workplaces. And as such, you have to your point, which is absolutely correct, you have a higher risk from the nature of how those people are conducting and integrating with or interacting with corporate networks. And at the same time you have reduced or a loss of visibility in terms of risks that may be emerging as a result of that. And so it’s definitely impacting in a, in a bad way, the compromised rate for organizations.
Rolando Rosas 30:31
Excellent. Well, thanks for giving us some knowledge. But before we let you go today, Todd, we’ve got a few questions that we want to ask. And we’d like asking our guests when they come on the show, just that people get a little bit of a little flavor of who they are, you know, what they how they think you know, what’s on their mind. So we’ve got four rapid fire questions for you. Let’s start off with the first one. Who is your favorite musician and musical group right now?
Todd Miller 31:03
Wow, okay, well, this one is gonna both date me and probably earn me some ridicule. But I would say night Ranger, which you probably never heard of,
Rolando Rosas 31:11
uh, you got me on that one. Got me on that one. I was hoping you said bad bunny. My kid loves.
Todd Miller 31:17
I’m an 80s. Guy. That’s my
Dave Kelly 31:19
same year. Todd, you’re you’re in good company.
Rolando Rosas 31:24
All right. So next one, what is your favorite app on your phone right now?
Todd Miller 31:31
Probably Alexa. Oh, I’m a new Alexa convert. It took me a little while. I’m My background is in security. So I tend to be a little distrustful of the whole IoT thing for a number of years. But I’ve recently embraced it. And so I’ve been kind of buried in setting up routines and integrating with my alarm system, etc.
Rolando Rosas 31:54
So So Alexa, is she talking back to you though? Or does she say hi, Todd. Good morning. How are you? How is your day? Or is it’s just one way right now. It’s a one way conversation?
Todd Miller 32:03
Well, she just answered my questions. That’s all or, you know, an axe the commands, I asked her the things I asked her to do, she enables them.
Dave Kelly 32:11
You they haven’t I was going to say so the Alexa app, we have an Alexa, I don’t have the app on my phone. My 15 year old has it on his. And when he’s not at the house, he likes to send funny messages and music and things my way. Because he knows I’m in the house and I can hear it. So don’t let your teenagers have the Alexa app, don’t let the
Todd Miller 32:35
kids have the app. And that’s what’s needed. So we got one for my, my wife’s parents. My father in law likes to listen to music on it. But what it’s also done is it’s enabled some real cool communication, with the drop in and so forth. You can easily send them messages about if you’re running late, you’re supposed to be coming by so it’s really kind of a one of those technology that as you use it, it really starts to get you to think out of the box.
Rolando Rosas 33:04
So So Amazon is onto something I haven’t gone full in on Alexa yet. Like us like you from a security perspective. I have a background in that. I have some concerns. There. Their Amazon is doing a great job with Alexa. And I think it’s gonna just keep getting better keeps getting better or better yet, but somehow I know they’re gonna go full robot. And at some point, you know, she’s gonna start talking back and that’s when I’m going to be creeped out.
Todd Miller 33:31
When she starts when she starts thinking for you. Yeah, I’m starting to get worried. Yeah.
Dave Kelly 33:36
Well, when she starts criticizing your everyone know that they are
Todd Miller 33:40
anticipating what you’re about to ask her.
Rolando Rosas 33:42
What you’ve I don’t know if you’ve seen the, I’m sure that maybe you’ve seen the clip of I think it’s Boston Dynamics with the robots that dance and they move and that that’s just simply amazing how far the technology has come where a robot can dance, they could barely walk before now they’re dancing. So maybe we’ve gone full iRobot with Will Smith, where they eventually be cooking and doing chores and that kind of stuff. I could
Todd Miller 34:10
get into that. Especially right now useful purposes like that.
Rolando Rosas 34:15
Oh, I don’t know about you, but I’ve done so many dishes to last mid lifetime, just every day has been dishwashing. But anyways, I want to ask you just two more questions. And while we’re on this, what’s your favorite type of food?
Todd Miller 34:33
My favorite type of food is pasta. Without a
Rolando Rosas 34:36
doubt, the pasta with chicken or with
Todd Miller 34:41
Gideon meatballs monster choli lasagna man Ducati I mean I’m you know open to all the most major areas of pasta and prep typically eat too much of them.
Rolando Rosas 34:55
And you you’re in Chicago. I am. Oh my god, some great food. Oh, man. had some the Publican I don’t know if you’ve been, I don’t even know they’re still open there was that’s a big, big fat pig sitting on the top and they roast Oh, anyways, we’ll talk about that off here. Great, great food, just great food town. I love this. Why I would love to just go I’m really Yeah. So I’ll see you next week. I’m out there for visiting clients, and we’ll catch them something to eat. So, pasta, I’ll keep that one in mind. And lastly, what’s your preferred method of communication? email, text phone call, or instant message slash DM?
Todd Miller 35:36
Well, it’s interesting the answers you gave me. So I’ll give tell you the one that is my preferred method of communication, which is face to face. I mean, for me, there’s no replacement for having a conversation with somebody directly. You know, not just from a being able to talk through something, but also just the physical, you know, the social interaction, the relationship aspect. However, if you remove that from the equation, I’m definitely not a Phone Guy. I’m definitely an email guy.
Rolando Rosas 36:04
Hmm, interesting. Interesting, every guest that we’ve had on has a different take on it. And I’m just generally curious as to how people are communicating because there’s so many things, so many choices. Now. I remember coming out of college, I didn’t have a cell phone, there was no cell phone, and now the kids have cell phones in you know, high school, middle school. So I just like to hear how our guests like getting their communication on. So I want to thank Todd. Thank you, Todd, for joining us today being on the show. I drop in knowledge. We love it. We nerd it out a bit. It’s all we do. We still have that nerd alert. And just to just to just to play the nerd learned again. Okay, all right, we don’t we don’t have it queued up, so don’t worry about it. So I want to thank you, Todd, and everybody else at Nitel that helped make this come this, this, this come together. So thank you, Todd, and Emily and everybody else that helped out Joe, that that we’re all part of this. So thank you very much. And before we wrap up, there’s two things we want to let you know first, or roll it already to the slide with the upcoming show. So we did today’s show with Todd. With Todd. The next one, we will be moving to Tuesday to help more viewers, watch our show. A lot of you let us know that midweek was best. So we’re going to come to you on Tuesday, starting this Tuesday, the 16th. And we have a special product feature with the Polycom sync, we’re going to let me find a good word for it. Well, we’re gonna pour water all over it, and we’re gonna see if it actually keeps ticking. It’s supposed to be waterproof. But you know, we’re gonna want to keep these manufacturers honest. So if you want to see what happens when you pour gallons of water on a speakerphone, you’ll want to tune in
Dave Kelly 38:01
real really excited about that, that show with that for those new devices.
Rolando Rosas 38:06
Right, you need a good device to go with good networks. Right, Todd? Absolutely. Right. And we have those featured as well in the carousel. If so if you’re watching us on Amazon, you have the ability to check out those devices. We have great quality speaker phones Upali the E POS. We also have wireless headsets as well and, and a plethora of other devices. You like that word, Dave plethora. So we’ve got a bunch of stuff in our Amazon store available for just reach out to us. You got questions, we’ll help you out. Our staff is here to guide you through your purchase, whether you’re buying a few headsets, or you’re buying stuff for the entire office and everybody’s remote, we can help guide you through that journey. So let’s close with the trivia question. During COVID-19, which of these five companies Facebook, Shopify, Google, Microsoft, or Twitter was the first to announce that workers could go home and essentially work from from now or from from when they announced forward? Alright, let’s reveal the wait, wait, wait, wait, wait, wait, wait, hold up. Let me ask Todd was the first one to announce?
Todd Miller 39:22
I guess Google,
Rolando Rosas 39:24
you guess Google? All right. Let’s show the answer to the audience. Microsoft, Microsoft, they were first to acknowledge that workers could work from home moving forward and right at the right when the pandemic started really taking off. That was April 1, and then all the rest of these players pretty much started announcing in May when they I think, you know, it wasn’t going away. We would have thought that it would have been a wave in May but it didn’t. So we’ll all of these made some type of formal announcement. We have the source there that’s from life shack. They keep track of Some of this stuff. So there you go. And I want to remind everybody that’s watching us today to join us keep the conversation going on Facebook, on Instagram. We’re on Twitter. We’re on all those platforms, right? And so if you have questions or comments, like, subscribe, hit all the bells, whistles and buttons. We’ll give you a shout out as well for following us. So we want to thank everybody, Dave, any last words?
Dave Kelly 40:30
Note. We’ll see everybody on Tuesday. Thank you so much, Todd. Really appreciate you joining us today.
Todd Miller 40:36
Thank you, guys. Thanks for having me on today.
Rolando Rosas 40:38
All right. We’ll see you on Tuesday, everybody. All right. Have a good weekend.
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