How To Achieve Higher Retention Rates and Improve Your Bottom Line

by | Sep 27, 2023 | Podcast | 0 comments

Steve Cadigan
Steve Cadigan

Steve Cadigan is a Talent Advisor at Cadigan Talent Ventures, which helps top organizations and leaders build compelling talent solutions for the digital era. As a keynote speaker on the future of work, he has been at the forefront of global talent strategy and company culture for the past 30 years. Steve was LinkedIn’s first Chief HR Officer, scaling the company’s talent from 400 to 4,000 in 3.5 years. 

He is the author of Workquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working. Steve has been recognized by publications, including The Wall Street Journal and Fortune, as a world-class developer of teams and cultures for some of the biggest names in business. In 2021, Steve was recognized as being among the top 200 Global Thought Leaders in the world of people and talent.

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Here’s a glimpse of what you’ll learn: 

  • [0:00] Steve Cadigan joins Rolando Rosas and Dave Kelly to discuss why remote work and work flexibility are good for the bottom line
  • [9:08] Steve’s thoughts on companies taking a strict return-to-office stance
  • [13:16] Are employees more productive in the office than at home?
  • [22:33] How city governments are driving the enforcement of return-to-office policies
  • [34:35] The growing disconnect between employer and employee work expectations
  • [41:10] Steve talks about the mass exit of employees from organizations with rigid office work policies
  • [44:33] Rolando Rosas cites statistics behind the impactful benefits of remote work
  • [52:19] How the work environment has evolved over the years
  • [58:29] The impact of Gen Z on the workforce
  • [1:02:07] Tips for preparing college students for work and handling employment prospects
  • [1:08:32] The release of Steve’s new book

In this episode…

Many employers have taken a stern stance in recent months, requiring employees to return to the office. Claiming a negative impact on productivity and profitability, these companies aren’t willing to adjust to a remote or hybrid workforce. What are the implications for companies that want to be competitive in a post-pandemic world but won’t yield to the changed environment?

As a talent strategist and company culture expert, Steve Cadigan says agility and adaptability are the superpowers of the future. Companies and leaders willing to adapt to the changing work environment will thrive. Many employable people will not return to the office since they reexamined their lives when the pandemic hit. They cite mental and physical health improvements and a better work-life balance. These quality-of-life changes make for a more productive and engaged employee. Worker recruitment and retention are critical to driving the bottom line and having a profitable company. So, to stay competitive and attract and keep top talent, organizations and leaders must take bold steps and develop reenergized playbooks for tackling a tidal wave of changes due to the pandemic. 

In this episode of What The Teck?, Rolando Rosas and Dave Kelly sit down with Steve Cadigan, a Talent Advisor at Cadigan Talent Ventures, to discuss strategies for empowering companies to retain their employees and improve their bottom line. They examine the evolution of the work environment, the growing disconnect between employer and employee work expectations, and why companies should adapt to the new work environment.

Resources mentioned in this episode:

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Episode Transcript:

Steve Cadigan 0:00

We have more and more organizations that have seen a rise in profits a rise in market share a rise in you know of creativity and innovation during the pandemic, why they’re deciding to go, oh, no, that was just a moment in time, like we were just sort of surviving, we don’t feel we want to operate like that going forward, everyone get back in here. And to me, it’s a real missed opportunity, because any consulting firm in the world will tell you right now, that agility and adaptability is the superpower of the future. All these models we’ve been using are all built around consistency, reliability, and predictability. But that is not a good strategy in a world that’s less and less predictable. And it’s more about how do I thrive in uncertainty and instability. Businesses are saying, we think you’re more productive at work. When you’re in the office, candidates and employees are saying, No, I’m more productive at home. But I think what they’re really saying, my life is more productive. When I’m home, and you’re making as much money if not more, as Larry says, In this new realm, why are you so loath to give that, you know, hang on to that? Why do you want to give that up so quickly?

Rolando Rosas 1:05

My goal here, Steve, is to take the information you have empower managers and empower workers to go to their boss, or the C suite and say, Hey, guys, this is what is out there. This is the evidence. This is the research that will get us better retention that will make the bottom line better. It is going to take some new muscle memory for some organizations, but it can be done. There was a lot of that change since you started writing the Workquake book with what’s going on. 

Steve Cadigan 1:32

So what I’m trying to do with this next book is.

Rolando Rosas 1:45

Welcome to What The Teck?, your gateway to business strategies and tech secrets, shaping today’s workplace. Coming to you from the Blue Room in Loudoun County, Virginia, is Rolando over here in this square.

Dave Kelly 2:00

Always, always laugh at the Blue Room jokes. I don’t quite know why. The school that I went to growing up, but listen, Rolando, Dave Kelly reporting from Southern New Hampshire. Listen, I can hardly contain your excitement today. Why?

Rolando Rosas 2:15

Yeah, well, you know, we did a lot of did a lot of work for Steve Cadigan, formerly of LinkedIn, he is becoming. He’s tied, actually, for most appearances on the show with a good friend of the show as well, Neil Fluester. And I was just telling Steve, before we came on, you know, I would love to have him on a monthly basis, because stuff is changing so fast when it comes to work. And if you really want to know what’s going on, from a person that’s in the trenches, that’s also in the C suite, talking to folks at that level, this is the guy, this is the guy that can give us the mindset of what’s happening there, and why companies are doing the things they’re doing or reacting the way they’re reacting. So if I were in the CIA, it’d be my, my ace, Intel officer gathering intel. Right? So I’m looking forward to this discussion with Steve today. Given his everything he’s been up to lately, I think he’s also writing a new book. And I’d love to hear more about his new book, his first one future, Future of Work, Workquake was amazing. I read it from cover to cover. And, you know, I can’t wait to see what he says about what he’s writing now. So what do we where do you want to start Dave?

Dave Kelly 3:41

Hey, man, bring bring Steve on. And then we can kind of go from there.

Rolando Rosas 3:46

All right. And so let’s bring Steve on. If you have been under a rock, or do we have an intro for Steve, or should I just There we go. Steve catagen. He is talent guru, author, keynote speaker, you can find all kinds of information about Steve and his writings and his speaking at Steve catagen.com. He is formerly of LinkedIn key, as I said earlier, is clued in plugged in and speaks regularly with folks in the C suite to advise them on all matters, workplace, how to get that optimized, how to better recruit, how to engage with employees in this new era. If you want somebody in your corner to help you to give you a roadmap for where you need to be and where the future of work is going. Steve Cadigan is the guy so let’s bring out of the greenroom. Back on the show. For a third appearance. Steve, gotta get

Steve Cadigan 4:49

on Londo Dave. Good to see you guys again.

Rolando Rosas 4:52

Great to have you back. Great to have you back. Steve, I genuinely love talking to you. I really do. I don’t I don’t think you know Let me tell you that and you know, we we communicate every so often. And know that you were on a road tour or a press tour or speaking tour this summer. And I know you’ve been very busy since writing your book, or your first book. And I know, everything has changed since the last time we talked. And for sure, since the first time you came on the show.

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